Cleaner Lead

ABM US•San Antonio, TX

About The Position

The Cleaner Lead ensures facility operations follow policies and procedures and coordinates daily operations by delegating assignments and guiding team members. The Lead provides supervision at an assigned location when the Manager is not present and demonstrates established standards to keep buildings and facilities clean and safe for workers and customers. The role involves operating specialized equipment, handling cleaning chemicals, and performing general janitorial duties as needed. The Lead provides leadership and direction to team members, supports communication between field employees and management, and oversees cleaning operations and quality at the assigned building. The role also includes training new hires, helping prepare schedules, maintaining access keys and cards, checking supplies and equipment, and completing or validating time records.

Requirements

  • Must be 18 years of age or older.

Nice To Haves

  • One year of similar work experience.
  • One year of customer service experience.
  • One year of lead or supervisory experience.
  • Valid driver's license.

Responsibilities

  • Complete any additional certifications or training required by the site type.
  • Follow assigned work schedules and route cards, and report barriers.
  • Provide leadership and direction to team members.
  • Maintain open communication between field employees and management, and monitor and document client communications.
  • Assist with making daily and weekly work schedules.
  • Oversee and perform cleaning operations in the assigned building.
  • Take care of property keys and access cards.
  • Report damaged, broken, or out-of-service features and items.
  • Oversee and perform additional service requests (tag jobs) in the assigned building.
  • Oversee job quality and confirm completion with the Area Manager.
  • Train new hires assigned to the building in accordance with onboarding procedures.
  • Complete and validate time records for regular or subcontractor employees.
  • Check supplies, equipment, and chemicals weekly.
  • Perform miscellaneous duties as assigned.

Benefits

  • ABM offers a comprehensive benefits package; details are available through its Front Line Team Member benefits information.
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