Cleaner Heavy Duty Specialist- Full Time (Harrah's Atlantic City)
About The Position
This position requires consistently demonstrating superior customer service skills, maintaining an upbeat and positive attitude, and creating positive energy with guests. The role involves creating an atmosphere of luck, celebrating guest wins, being ready to serve with daily information, and building relationships through warm, friendly greetings. It also includes anticipating needs, providing fast and flawless service, checking for satisfaction, effectively resolving service breakdowns, promoting Total Rewards programs and card membership, and providing a warm farewell. Caesars Entertainment is a prominent gaming brand in Atlantic City, with three leading resorts: Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. The company has over 40 years of success and is the largest employer in Atlantic County, New Jersey, committed to offering exceptional service and memorable experiences.
Responsibilities
- Consistently demonstrates superior customer service skills by displaying outlined service behaviors
- Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next
- Creates an atmosphere of luck and celebrates guest’s wins
- Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting
- Anticipates needs and provides fast, flawless service
- Checks for satisfaction and effectively resolves service breakdowns when they exist
- Promotes Total Rewards programs and card membership
- Provides a warm farewell and thanks guests for visiting
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
