Housekeeper

Concept Hotels LLC • Santa Fe, NM

22d • $17 - $18

About The Position

The Clean Team Member (Housekeeper) ensures the cleanliness and presentation of assigned guest rooms, lobby areas, and back-of-house spaces. The role includes thoroughly cleaning both check-out and stayover rooms and reporting maintenance issues promptly through the property's maintenance reporting system to help maintain quality and safety standards. The position requires a high school diploma or equivalent, at least one year of hotel housekeeping experience, and the physical ability to stand, bend, lift, and carry for extended periods. Flexible availability is required, including weekends and holidays as determined by property operational needs.

Requirements

• High school diploma or equivalent.
• At least 1 year of hotel housekeeping experience.
• Physical ability to stand, bend, lift, and carry for extended periods.
• Flexible availability, including weekends and holidays as determined by property operational needs.
• Basic understanding of sanitation and hygiene standards, chemical safety (SDS), and proper cleaning techniques.
• Attention to detail, physical stamina, reliability, time management skills, and a guest-focused mindset.

Nice To Haves

• Previous housekeeping or custodial experience in a hotel, resort, or commercial lodging environment.

Responsibilities

• Clean assigned check-out and stayover guest rooms, including changing linens, making beds, dusting, vacuuming, and sanitizing bathrooms.
• Maintain the cleanliness and presentation of assigned lobby areas, corridors, stairwells, and team member spaces.
• Identify maintenance issues or room damages and promptly submit work orders using the property's maintenance reporting system.
• Stock and organize housekeeping carts with linens, amenities, and cleaning products; maintain and safely store equipment.
• Greet guests warmly in hallways, respect their privacy, and fulfill special amenity requests professionally.
• Follow health, sanitation, and safety protocols, including proper chemical handling and disposal procedures.

Benefits

• Digital recognition through ADP Connect for exceptional performance.
• Quarterly appreciation lunches and events recognizing top performers.
• Annual birthday celebrations with a tenure-based monetary bonus ($50 per year for full-time team members and $25 per year for part-time team members).
• Annual holiday appreciation lunches and end-of-year gift cards ($75 for hourly team members).
• Departmental celebrations and perks during special recognition periods, such as International Housekeeping Week.
• Annual team swag allocation.
• Eligible employees may receive two-night discounted hotel stays ($49 per night plus tax) annually across company properties for themselves and designated family or friends.
• Employee referral bonuses of $300 for hourly roles and $500 for salaried roles, paid at 90 and 180 days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED