Clean Beauty Ambassador | U Village, Seattle

Credo • Seattle, WA

17h • Onsite

About The Position

Credo Beauty is seeking a Clean Beauty Ambassador for their Seattle location. This role involves being an informed and passionate advocate for clean beauty, providing exceptional in-store guest service, and representing the brand's values. The position includes a 90-day learning journey focused on product knowledge and guest engagement, with a promotion to Clean Beauty Expert upon successful completion. Credo Beauty emphasizes a company culture built on care, curiosity, mindfulness, and kindness, valuing individuality and fostering a collaborative spirit. The ideal candidate will have experience in retail customer service, the beauty industry, and product demonstrations, with a passion for guest services and clean beauty.

Requirements

• Providing exceptional customer service experience in a retail store setting for 1-2 years.
• Experience in the beauty industry, specifically in-store service & selling environment.
• Demonstrating and promoting beauty products spanning skincare, makeup, body and hair care.
• Building and sustaining relationships with guests and team members.
• Contributing to a positive and solution-oriented work environment.
• Commitment to fostering an inclusive workspace.
• Passion for Guest services and a love for working closely with people.
• Willingness to learn about clean beauty products and application techniques.
• Strong communication skills.
• Ability to multitask.
• Comfortability with computer/store systems.
• Flexible availability to work mornings/afternoons, early evenings, weekends and holidays.
• Must be able to work at least 1 weekend day.
• A willingness to embrace change and to adapt to strategic pivots.

Nice To Haves

• Additional education in esthetics or relevant fields is a plus.

Responsibilities

• Promptly greet and warmly interact with guests, offering friendly, knowledgeable, and courteous service.
• Complete required learning modules on company mission, values, products, and service techniques.
• Provide personalized product recommendations based on customer needs.
• Educate guests on Credo’s commitment to safety, sustainability, sourcing, ethics, transparency, and ingredients.
• Perform Credo Services including mini facials, skincare consultations, and makeup applications.
• Handle sales, refunds, and exchanges using the store point of sale system.
• Utilize store clientele platform (Credo Live) to build relationships.
• Participate in physical inventory preparation, organization, and cycle counting.
• Communicate openly and effectively with peers, store leadership, in-store brand representatives, and guests.
• Partner with store leaders to open and close the store according to standards.
• Maintain visual merchandising standards by supporting daily cleaning, stock, and visual presentations.
• Contribute to achieving store sales goals and metrics while supporting company initiatives.
• Adhere to Credo Dress-Code and Hygiene Policy.
• Lift, move, carry, and organize incoming and outgoing inventory (up to 50 pounds).
• Stand for long periods and consistently move around the sales floor.
• Maintain consistency and reliability in work attendance and punctuality.
• Perform additional store duties as needed.

Benefits

• Equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed