Classroom Admin and Memebership Specialist
About The Position
The Classroom Administrator & Membership Specialist serves as the primary administrative and customer service representative at Concealed Coalition training events. This role is responsible for creating an exceptional student experience from check-in to class completion while supporting membership growth and administrative operations. The ideal candidate is highly organized, customer-focused, sales-oriented, and comfortable working in a fast-paced training environment. This position requires weekend availability, occasional travel within the state, and the ability to confidently engage with students while managing multiple administrative responsibilities. This position offers a base compensation plus performance-based bonuses tied to membership and sales goals. This is a weekend-only position and will require 1 - 2 weekends of availability.
Requirements
- Previous experience in customer service, sales, hospitality, or administrative support.
- Strong communication and interpersonal skills.
- Comfortable speaking with groups and engaging with students.
- Proficient with computers, web-based software, and data entry.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Reliable transportation and willingness to travel within the state.
- Availability to work weekends.
Nice To Haves
- Firearms industry experience.
- Range Safety Officer (RSO) certification.
- Concealed carry permit holder.
- Previous experience working in training, education, retail, or event environments.
- Experience processing memberships, subscriptions, or sales transactions.
Responsibilities
- Welcome students and create a positive first impression upon arrival.
- Check students into classes using company software and systems.
- Verify registration information and ensure all required documentation is completed.
- Answer student questions and provide exceptional customer service throughout the event.
- Help maintain a professional, organized, and welcoming classroom environment.
- Manage student attendance and class rosters.
- Distribute training materials, handouts, and course resources.
- Process membership applications and related paperwork accurately.
- Ensure all required forms and documentation are completed and submitted.
- Maintain accurate records and data entry within company systems.
- Communicate event updates, attendance information, and administrative reports to management.
- Support membership enrollment initiatives during training events.
- Educate students on membership benefits and available programs.
- Assist instructors with membership presentations and sales opportunities.
- Help achieve class membership and sales goals.
- Track sales metrics and performance results.
- Contribute ideas and strategies to improve membership conversion rates.
- Coordinate with venue staff as needed.
- Support smooth event operations before, during, and after classes.
- Attend scheduled training events throughout the state as assigned.
- Travel to various training locations when needed.
- Work weekends consistently, as most classes occur on Saturdays and Sundays.
- Occasionally assist with special events, trade shows, or community outreach opportunities.
Benefits
- Base compensation plus performance-based bonuses tied to membership and sales goals.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
