Class Action- Disbursements Supervisor

Paradigm Information Services, Inc.•Jefferson Township, OH

6d•$30 - $32•Remote

About The Position

Paradigm is seeking a Disbursement Supervisor to support our client, a global leader in the legal services space. Customer service and stakeholder communication are crucial as a large portion of time will be spent interacting with internal and external partners via phone and email.

Requirements

Bachelor’s degree in Business, Finance, Accounting, or equivalent experience
5+ years in finance-related roles
3+ years supervising a team
Proficient in Microsoft Office (intermediate+ Excel)
Strong written, oral, and listening communication skills
Demonstrated team leadership and coaching ability
Ability to prioritize deliverables and meet tight deadlines
Strong problem-solving and analytical skills
Able to adapt in a fast-changing environment and work independently

Nice To Haves

Experience with Qualified Settlement Funds, Trusts, and/or Escrow Accounts (preferred)

Responsibilities

Monitor performance metrics and ensure productivity targets are met.
Oversee daily operations to deliver timely, accurate outputs.
Establish and enforce anti-fraud controls and resolve issues proactively.
Manage banking relationships and operational access.
Supervise staff, assign work, and resolve technical/subject-matter problems.
Identify training needs and deliver team/individual training.
Track productivity and implement efficiency/cost-reduction measures.
Deliver and coordinate internal/external training.
Provide coaching and career development for direct reports.
Run team meetings and one-on-ones; represent Disbursements in cross-functional forums.
Coordinate with other teams to meet shared deliverables.
Review/approve SOPs, process maps, time entries, and PTO for direct reports.
Prepare reports for management, Client Services, and Operations.
Support project implementations and complete required training/compliance tasks.