Class A Driver

The Building Center Inc•Greensboro, NC

19d•Onsite

About The Position

The Class A Driver delivers complete, accurate, and timely orders to company customers while representing The Building Center in a professional, safe, and cost-effective manner that complies with DOT and other applicable regulations. The role includes preparing and inspecting the truck, planning effective delivery routes, communicating with the company during deliveries, documenting deliveries and customer receipts, and reporting discrepancies. The driver also supports customer satisfaction by gathering feedback, addressing complaints according to company policy, and informing customers about products and services. Additional duties include maintaining truck maintenance and driving records, keeping required safety, security, and quality documentation, safely operating forklifts and other warehouse equipment as needed, performing occasional warehouse and counter work, maintaining proficiency with computerized systems and other technologies, following company policies, and completing other assigned duties. The position is based in the Greensboro, North Carolina division and reports to the Operations Manager.

Requirements

CDL Class A license.
Class D license for vehicles up to 26,000 pounds.
Working knowledge of DOT rules and regulations.
Superior customer service and a professional demeanor.
Ability to follow simple one- or two-step instructions and detailed but uninvolved written or oral instructions.
Ability to handle standardized situations with few or no variables and problems involving a few concrete variables.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations to customers, clients, and other employees.
Ability to perform arithmetic with whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages and interpret bar graphs.

Nice To Haves

High school diploma or GED equivalent.

Responsibilities

Assist with and oversee truck loading, secure items, and verify shipping papers for accuracy.
Inspect truck tires, lights, brakes, fluids, and other components to support safe, cost-effective performance and preventive maintenance.
Deliver orders using effective routes and meet established timeframes and customer needs.
Communicate with the company during deliveries to receive updated instructions.
Document deliveries, order accuracy, and customer receipt according to company directives, and report discrepancies.
Collect customer information and service feedback, resolve complaints according to company policy, and communicate relevant information to the company.
Inform customers about products and services that may improve satisfaction and increase sales.
Maintain and monitor truck maintenance and driving record requirements and required safety, security, and quality documents.
Safely operate forklifts and other warehouse equipment as required.
Maintain a safe driving record free of violations.
Perform occasional warehouse and counter duties.
Maintain proficiency in computerized systems and other technologies as required.
Follow company policies and procedures.
Perform other duties as assigned.