Claims Technician, FRU

Plymouth Rock Assurance • Upper Dublin Township, PA

9d • $37,500 - $46,500 • Onsite

About The Position

The Claims Technician is the policyholder’s first point of contact after an auto or homeowner loss. They are responsible for reporting accidents that have occurred to the policyholder.

Requirements

• High school diploma
• Customer service experience
• Proficient computer skills
• Ability to work in a team environment
• Excellent communication skills

Responsibilities

• Report accidents policyholders have been involved in by obtaining information over the phone.
• Input accident information into a proprietary system.
• Make decisions on whether or not to re-route a claim or to alert the claim office of a serious injury or major loss.

Benefits

• 4 weeks accrued paid time off
• 8 paid national holidays per year
• 2 floating holidays
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED