Claims Technician
Markel•Cranston, RI
•$18 - $38
About The Position
The Claims Technician, with moderate guidance, is responsible for initiating, directing, and controlling the activity in support of case management and the claims process in accordance with the Markel Service Standards. The Claims Technician may be called upon to assist the Claims organization with other responsibilities as requested by management. Unless otherwise indicated, all items included in the Outcome Statements are measured by Supervisor’s/Manager’s observations, quantity of work completed, external and internal feedback and Audits.
Requirements
- US Work Authorization required.
- Markel does not provide visa sponsorship for this position, now or in the future.
Responsibilities
- Complete assigned daily claims support activities timely and accurately (whether as primary or backup role) according to Markel Service Standards
- Maintain understanding of departmental service standards and guidelines, systems, workflows, reports, forms, products, and other information needed to complete work assignments.
- Understand implications of the business environment including processes and technology to provide analysis and advice in area of expertise. Influence decisions on workflow and service standards within team to achieve goals of Markel.
- Stay abreast of changes in operational procedure and identify and communicate process enhancement opportunities to management that allow for service improvements and/or increasing efficiencies.
Benefits
- health insurance
- dental insurance
- vision insurance
- life insurance
- disability insurance
- AD&D insurance
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- PTO
- corporate holidays
- floating holidays
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
