Technician, Claims

Desjardins • Montreal, QC

5d • Remote

About The Position

As a claims technician, you help review claims and establish guidelines for the claims settlement process. You serve as a technical expert and provide discipline-specific support for the settlement of medium-complexity claims and the development of technical skills. Adaptability is essential to this position. You draw on your sound decision-making skills to help solve technically complex problems and prepare action plans based on claim reviews.

Requirements

• General college diploma in a related field
• A minimum of three years of relevant experience
• Knowledge of French is required

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered
• Action oriented
• Business insight
• Customer Focus
• Decision quality
• Differences
• Nimble learning
• Situational adaptability
• Trade Union (If applicable)

Responsibilities

• Provide technical support for contract enforcement
• Help claims advisors develop their technical skills
• Analyze and approve claims settlements
• Conduct research and serve as resource person, proposing solutions to conflicts and situations outside the claims advisor’s scope of authority
• Revise independent adjuster claims

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree