Claims Team Lead I

HealthEdge•Remote,
•$44,000 - $50,000•Remote

About The Position

HealthEdge is looking for a Claims Team Lead, reporting to the Claims Manager. The Claims Team Lead is responsible for a team of typically 12-15 claims examiners, adjusters, extensive interaction with client organization, and multiple stakeholders. The Claims Team Lead is accountable for delivering a high-quality claims operation, meeting and exceeding all service level agreements and KPIs, driving operational excellence, and building competencies for delivery.

Requirements

  • 5+ years healthcare claims processing experience
  • Solid understanding and ability to effectively lead a claims team
  • Good communication skills (verbal and written)
  • Microsoft application experience, especially Excel is suggested
  • Knowledge base of physician billing and hospital coding (ICD-10, HCPC, CPT-4), medical terminology, and authorization requirements
  • Willingness to learn new skills
  • Team collaborator
  • Strong work ethic

Nice To Haves

  • ICD-10 CPT and HCPCS coding is a plus
  • The ability to adapt quickly to a fast-paced environment
  • A self-starter and quick learner
  • Team player with an ability to collaborate
  • Ability to coach the team to reach their full potential
  • Dependability and the ability to work independently

Responsibilities

  • Be responsible for directly managing a staff of typically 12 - 15 associates
  • Be responsible for knowing and meeting client-specified guidelines
  • Be responsible for monitoring and management of the downline staff’s productivity targets and financial and procedural accuracy standards as established by management
  • Collaborate on special projects as assigned by the manager; special projects can include process documentation development, training, quality audits, assisting with surge activity for the client(s), or any other project as determined by management
  • Establish and maintain an appropriate level of communication with management to address issues and concerns and take preventive measures that ensure processing accuracy and quality
  • Assemble and assign projects that may include provider data, authorizations, enrolment, or other information
  • Perform other duties as assigned by your leadership
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