Claims Team Assistant

HUB InternationalBurnaby, BC
CA$40,000 - CA$45,000Onsite

About The Position

HUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENEURIAL mindset to join our team! We are BC’s largest Insurance Broker and looking for individuals to grow with us! We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned veteran, HUB can take you to your next career goal. As a Claims Team Assistant, you will work closely with the claims team to provide administrative support and help direct client inquires. We are seeking a self-motivated individual with a strong attention to detail to join our Burnaby Head Office location in a Full Time Permanent position. Our Burnaby Still Creek head office location is centrally located near Brentwood Town Centre and Gilmore station in the Willingdon Business Park. This location is skytrain accessible with many shops, restaurants and other amenities nearby.

Requirements

  • Minimum of 2 years’ experience in similar administrative roles
  • Obtain a Level 1 General Insurance License or willing to obtain your license
  • Proficient with MS Office, with focus on Excel and Word
  • Strong attention to detail with solid work ethic and a ‘can-do’ attitude
  • Proven ability to work in a team environment as well as independently
  • Exceptional organizational and time management skills
  • Excellent communication both written and orally

Nice To Haves

  • Insurance industry experience is an asset
  • Familiarity with EPIC is an asset

Responsibilities

  • Assist in the claims process by being the first point of contact for opening new claims, collecting and processing information
  • Answer in-bound claims calls from clients, carriers, and internal & external adjustors
  • Support clients by providing information regarding the status of claims
  • Work closely with and support the claim administrative and advocacy teams
  • Update claims in the claims management system based on input and reports from carriers and adjusters

Benefits

  • Competitive compensation
  • Company matching RRSP contributions
  • Tuition financing and career-related training and development
  • Customizable flexible benefits options for you and your family
  • Mental and physical wellness initiatives
  • A positive, collaborative and team-oriented environment
  • Ongoing personal and career development
  • Extended health benefits
  • Disability insurance
  • RRSP matching
  • Paid-time-off benefits
  • Eligible bonuses, and commissions for some positions
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service