Claims Support Associate
About The Position
A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 1 day per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Unit Specialist. The position requires the person to: Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence. Accurately enter assigned source documents. Interpret and apply verbal and/or written instructions, manuals, and policies. Maintain records and/or policy files according to established guidelines. Assists in developing reports and/or prepares requests for reports. Assists with other duties as assigned within the department or elsewhere on request.
Requirements
- High school education or its equivalent is preferred
- Above average communication skills (written and verbal)
- Organize and interpret data
- Ability to handle multiple assignments
Responsibilities
- Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence.
- Accurately enter assigned source documents.
- Interpret and apply verbal and/or written instructions, manuals, and policies.
- Maintain records and/or policy files according to established guidelines.
- Assists in developing reports and/or prepares requests for reports.
- Assists with other duties as assigned within the department or elsewhere on request.
Benefits
- friendly work environment
- structured training program
- employee mentoring
- excellent benefits package
- matched 401(k)
- fully funded pension plan (once vested)
- medical, prescription, dental and vision insurance
- associate, spouse and child life insurance
- supplemental sick pay
- long term disability
- health care flexible spending accounts and dependent care flexible spending accounts
- generous paid time off including holidays, vacation days, personal time, sick leave and parental leave
- adoption assistance
- discounts on personal insurance
- education matching gift program
- a student loan assistance program
- a gym membership and fitness class reimbursement program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Insurance Carriers and Related Activities
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
