Automotive Claims Support
About The Position
This position provides support to agents, clients, and customers by adjudicating claims, providing claims status and resolving or escalating customer issues. The claims adjuster ensures proper documentation, adjudicates per the terms and conditions of the contract, utilizing available resources and meet schedule expectations informing management of any changes. Automotive Service Industry Experience (Required: 3+ Years) Experience as a Service Advisor, Parts Advisor, or Automotive Technician. Need Auto claims experience with mechanical/technical expertise in vehicle repairs and service contracts . The role requires assessing warranty-related issues and knowledge of automotive diagnostics and repairs .
Requirements
- High School Diploma or equivalent
- 3 years of experience within Automotive Service Industry > Required (Technician/Mechanic, Service Advisors, Parts Advisor)
- Must possess strong Automotive Technical and Mechanical knowledge
- Must be able to successfully pass a background check
Responsibilities
- Handles claims related calls per work schedule performing within defined metrics
- Manages the car inspection when claim is over a certain amount or fraud
- Follows proper claims procedures as outlined in training and feedback provided by QA or Supervisor
- Master understanding of clients, agents, and contract terms and conditions
- Notify Supervisor of any claims in which possible fraud is suspected
- Participates in all training as required to perform the duties of the role
Benefits
- Auxiliary Medical, Prescription, Dental, and Vision Insurance
- Registered Retirement Savings Plan
- Long-Term Disability Insurance
- Life Insurance
- Pet Insurance
- Paid Holidays and Paid Time Off
- Employee Referral Program
- Employee Assistance Program
- Wellness Programs
- Paid Community Service Opportunities
- Tuition Reimbursement Program
- Ongoing Training & Personal Development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
