Claims Support

Crawford • Muncie, IN

22h • Onsite

About The Position

Ready to Keep Claims Processing Smoothly? Be the Backbone of Our Investigations Support Team! Join Us as Claims Support – Onsite Role | Muncie, IN What’s in it for you? Stay Organized: Create new claims in the Praxis database and manage data transfers with precision. Own the Details: Retrieve images and vital data from client systems and ensure accurate manual entry. Be Essential: Support investigations that restore communities every day. At Crawford, every claim represents a person and a community we help rebuild. In this role, your trustworthiness, Microsoft Office experience, and attention to detail will keep our processes seamless and efficient. New grads are welcome! This is your chance to be part of the One Crawford family —where your work makes a real impact. ✨ Ready to take charge of accuracy and support? Apply today and help us restore lives!

Requirements

• High school diploma or equivalent.
• Decision-making skills, analytical skills, accuracy, and attention to detail.
• Proficient use of MS Office applications and PDF documents.
• Adaptability to new and changing claims data filing systems.

Responsibilities

• Creates new claims and updates existing claims in company database.
• Attaches newly received documents to appropriate claim files in company database and notifies appropriate party.
• Documents all updates and attachments in claim files by noting activities.
• Remains up-to-date on efficient use of clients' systems
• Operates a multi-line telephone system.
• Trains new and existing employees on proper methods and procedures.
• Performs tasks as requested by audit, investigation, and recovery units.
• Performs all other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees