Claims Supervisor - Med Only

CBCSDubuque, IA

About The Position

CBCS, a division of Cottingham & Butler, is seeking a driven leader to join our Workers’ Compensation team and lead a team of Claim Administrators. This role combines people leadership with technical oversight to ensure high-quality claim handling and client service.

Requirements

  • Prior business or claims experience preferred
  • Leadership experience a plus
  • Strong communication, critical thinking, and organizational skills

Responsibilities

  • Lead, coach, and develop a team of Claims Administrators
  • Review claims for quality, adherence to best practices, and proper documentation
  • Provide guidance on complex claims, escalation decisions, and reserving strategies
  • Monitor team performance against key metrics
  • Support hiring, onboarding, and ongoing training of team members
  • Maintain strong communication with clients, injured workers, and providers

Benefits

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/ Defined Contribution (1-year waiting period)
  • PTO/ Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/ Parental Leave
  • Company-paid Term Life/ Accidental Death Insurance
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