Claims Specialist, Auto PD

Zurich Insurance Company Ltd.•Atlanta, GA

5d•$49,500 - $81,000•Hybrid

About The Position

Zurich is hiring a Claims Specialist I to join their dynamic Auto Claims Team. This role involves interpreting, investigating, and evaluating auto policies and coverage issues, while mastering claims handling and industry best practices. The Claims Specialist will manage auto liability property damage and comparative negligence losses, handling both comprehensive/collision and auto liability property damage claims. They will take ownership of assigned claims from start to finish, ensuring efficient and effective resolution. Additionally, the role involves building strong partnerships with customers and brokers to deliver exceptional service.

Requirements

Bachelors Degree and 2 or more years of experience in the Claims or Insurance area OR Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Claims or Insurance area OR High School Diploma or Equivalent and 4 or more years of experience in the Claims or Insurance area OR Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area
Must obtain and maintain required adjuster license(s)
Microsoft Office experience
Knowledge of insurance regulations, markets and products
Prior experience in auto claims handling, insurance claims, or a related customer service field.
Understanding of auto insurance policies, coverage, and state regulations.

Nice To Haves

4+ years of experience handling Auto Liability Property Damage (PD) claims, including investigation, liability determination, and damage evaluation.
Direct experience managing Garagekeepers coverage claims, including losses involving dealership inventory and customer vehicles in the care, custody, or control of an insured.
Experience handling Direct Market auto claims, including third-party property damage exposures.
Familiarity with dealership operations, service departments, and vendor relationships impacting customer vehicle claims.
Strong understanding of negligence principles, subrogation, and vendor liability exposure.
Experience reviewing and interpreting garage policies, endorsements, and coverage forms.
Ability to manage complex claims involving multiple parties, vendors, and disputed liability.
Strong understanding of insurance industry terminology
Proven analytical and organizational skills
Ability to multi-task and adapt in a fast-paced, changing environment
Excellent communication and interpersonal skills