About The Position

Advance your career at Liberty Mutual - A Fortune 100 Company! Manages, investigates and resolves claims assigned and assists in providing service to policyholders.

Requirements

  • Strong written and oral communications skills required.
  • Good interpersonal, analytical, investigative, and negotiation skills required.
  • Basic knowledge of legal liability, general insurance policy coverage and State Tort Law.
  • Bachelor's degree is required.
  • Ability to obtain proper licensing as required.

Nice To Haves

  • Customer service experience preferred.

Responsibilities

  • Manages, investigates, and resolves claims.
  • Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
  • Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
  • Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
  • Responds to various written and telephone inquiries including status reports.
  • Ensures adequacy of reserves.
  • Accountable for security of financial processing of claims, as well as security information contained in claims files.
  • Makes effective use of loss management techniques.
  • Negotiates settlements with attorneys, claimants, and/or co-defendants.
  • Arranges for expert inspections involving third party or potential fraud actions as needed.
  • Updates files and provides comprehensive reports as required.

Benefits

  • Comprehensive benefits
  • Workplace flexibility
  • Professional development opportunities
  • Opportunities provided through our Employee Resource Groups
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