Claims Service Representative (Attorney Support; Onsite)
About The Position
This is an entry-level role that supports our Staff Attorneys within the Claims Department on a variety of important administrative tasks and assignments. The Claims Support role helps keep our claims processes efficient, organized, and moving. With skills in communication, detail orientation, and organization, you will assist with acquiring inter-departmental information, troubleshoot systems issues, mail claims related documents, and prepare report summaries. Other administrative tasks will be assigned to help you learn, grow, and develop into the role. This role is performed completely onsite at the New Hartford, NY office.
Requirements
- Associate's degree preferred or equivalent experience.
- 2 years working in a Claims environment preferred, but not required.
Responsibilities
- Process and mail any necessary documents, checks, and letters to be sent to relevant parties, as requested by the Claims staff.
- Request and obtain relevant documentation for a claim as requested by the Claims staff and ensure timely follow up.
- Liaise with other departments to acquire information and relay to relevant parties.
- Perform work within vendor web portals and submit tickets as needed to address any systems issues.
- Read, interpret, and summarize data reports for Claims Staff.
- Performs other duties as assigned.
- Conforms with all corporate policies and procedures.
Benefits
- Medical and Prescription Drug Benefit
- Dental Benefit
- Vision Benefit
- Life Insurance and Disability Benefits
- 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit-Sharing contribution based upon annual company financial results)
- Health Savings Account (HSA)
- Flexible Spending Accounts
- Tuition Assistance, Training, and Professional Designations
- Company-Paid Family Leave
- Adoption/Surrogacy Assistance Benefit
- Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
- Student Loan Refinancing Services
- Care.com Membership with Back-up Care, Senior Solutions
- Business Travel Accident Insurance
- Matching Gifts program
- Paid Volunteer Day
- Employee Referral Award Program
- Wellness programs
- Personal insurance discount
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
