Claims Representative - Indianapolis, IN
Federated Mutual Insurance Company•Indianapolis, IN
•Onsite
About The Position
Federated Insurance is seeking a Claims Representative to assist clients through the claims process and help them return to normalcy after a loss. This is an in-office position located in Indianapolis, IN. The company emphasizes a culture grounded in Equity, Integrity, Teamwork, and Respect, and values individual differences. They offer an exceptional training program for this role, so no previous insurance or claims experience is needed.
Requirements
- Currently pursuing, or have obtained a four-year degree
- Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields
- Ability to make confident decisions based on available information
- Strong analytical, computer, and time management skills
- Excellent written and verbal communication skills
Nice To Haves
- Leadership experience is a plus
Responsibilities
- Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way.
- Explain policy coverage to policyholders and third parties.
- Complete thorough investigations and document facts relating to claims.
- Determine the value of damaged items or accurately pay medical and wage loss benefits.
- Negotiate settlements with policyholders and third parties.
- Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars.
Benefits
- Opportunities for internal mobility and career development paths
- Competitive compensation
- Bonus programs
- Health insurance
- Pension
- 401(k) offerings
- Paid volunteer time
- Gift matching
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
