Claims Representative

Chubb•Alpharetta, GA
•Onsite

About The Position

As a Claim Representative, you will be responsible for handling workers’ compensation medical-only claims. This includes managing claims from initiation to resolution, collaborating with customers and medical providers, and ensuring fair and equitable outcomes throughout the process.

Requirements

  • Eligible to obtain claim adjuster licenses in GA, FL, NC, SC, WV, and DE within 90 days of hire

Nice To Haves

  • Bachelor’s degree preferred
  • Strong communication and organizational skills
  • Ability to multitask and meet deadlines
  • Team player with good decision-making skills
  • Proficient in Microsoft Office
  • Experience in claims or insurance is a plus, but not required (training provided)
  • Knowledge of medical terminology or bill processing is a plus

Responsibilities

  • Manage workers’ compensation medical-only claims from setup to closure
  • Communicate with insured parties, claimants, and medical providers
  • Investigate claims and manage medical treatment
  • Prepare reports and keep claim files updated
  • Set and adjust claim reserves as needed
  • Ensure compliance with state regulations
  • Refer claims for subrogation when needed
  • Collaborate and provide excellent customer service throughout the process

Benefits

  • On-the-job training provided
  • Fast-paced, supportive team environment
  • Opportunity to grow your career in insurance
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