Claims Representative
About The Position
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). A day in the life. As our Claim Representative on the McGriff Specialty Team, you will: Obtain specific information regarding loss/claim to report to the company, as necessary. Advise customers what information is necessary for claims filing. Respond to customers regarding status of claims. Assist producers and claims team with claims status and special projects. Respond to company requests for policy information, as necessary. Maintain own diary system for use in periodic follow up on selected claims.
Requirements
- High School graduate
- Operates under the direction of the claims team
- Utilizes client relation skills to build and maintain positive business relationships with clients and market contacts; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
- Considerable knowledge of basic company computer programs for word processing, accounting and applications
Nice To Haves
- College degree
- Prior brokerage experience
- Knowledge of McGriff's claim management / agency management system or ability to learn quickly
Responsibilities
- Obtain specific information regarding loss/claim to report to the company, as necessary.
- Advise customers what information is necessary for claims filing.
- Respond to customers regarding status of claims.
- Assist producers and claims team with claims status and special projects.
- Respond to company requests for policy information, as necessary.
- Maintain own diary system for use in periodic follow up on selected claims.
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
