Expert en sinistres, pertes majeures USE

Intact FC • Montreal, QC

2d • Hybrid

About The Position

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary. This role is a new member of our growing team.

Requirements

• Completed CIP Designation
• Claims adjuster's certificate
• 5 years experience in roadside claims adjustment
• Comfortable working in a computerized environment
• [Bilingual (French and English)] Need to interact on a regular basis with an English-speaking clientele and colleagues across the country.

Responsibilities

• Listen to the customer, clearly explain the path that the claim will take, answer their questions and deliver a simplified service that will exceed their expectations.
• Analyze the client's insurance coverage and clearly explain what coverage they have in relation to the claim.
• Gather factual versions of the circumstances of the claim from insureds, third parties and other stakeholders to determine the circumstances, causes and eligibility of claims.
• Assess potential liability of insured and third parties based on relevant investigative evidence.
• Anticipate recoveries and direct the investigation accordingly.
• Actively collaborate with the various related departments in the claims and underwriting departments, as well as outside specialists.
• Communicate effectively with the client to keep them informed of progress.
• Properly annotate and document files in accordance with company standards and guidelines.
• Ensure sound management of external fees and costs.
• Actively participate in disaster and overflow calls when necessary.
• Keep abreast of insurance products and investigative techniques and services.

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance)
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Pension offerings provide flexibility and long-term security for our employees beyond their careers.
• Defined benefit pension plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed