Claims Representative I, Claims Management Services
About The Position
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary. We’re looking for a Claims Representative I - Claims Management Services (CMS) to join our growing team! This role is available in Mississauga, ON, St. John's, NL and Dieppe, NB.
Requirements
- University degree or any combination of training and experience deemed relevant for the role
- Experience that is relevant to the position.
- Strong time management skills.
- Excellent written and verbal communication skills.
- No Canadian work experience required however must be eligible to work in Canada.
Nice To Haves
- Bilingualism in English and French is an asset
Responsibilities
- Open new claims on the phone with clients and ensure immediate handling of the situation.
- Gather versions of events from the insured and/or witnesses by interviewing them about the events.
- Determine if the claim is covered or not by analyzing the coverage required to cover the claim.
- Analyze the information obtained, make decisions that will be used to establish liability and review the assessment of damages.
- Settle the claim in a fair and reasonable manner, validate damages and complete payments.
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
- Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance)
- Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
- Pension offerings provide flexibility and long-term security for our employees beyond their careers.
- Defined benefit pension plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
