Claims Processor

Great West Casualty Company • South Sioux City, NE

4d • Hybrid

About The Position

Be part of a team where every day you make a difference! We are looking for a new Claims Processor who will provide exceptional customer service. As a Claims Processor, you will take the first reports of accidents and initiate the claims investigation process. This position is the front line of our claims department and is crucial in setting the tone for fulfilling our promise of providing exceptional service to our insureds. You will use your independent judgment and communication skills to obtain information about losses, determine if coverage exists, and assign cases to an adjuster. We provide you a personalized training program, a secure, friendly, and challenging work environment, plus excellent wages. This position is eligible for a hybrid schedule after training. Training schedule will be Monday-Friday 8:30am-4:30pm, length to be determined by the manager.

Requirements

• High school diploma or equivalent.
• Strong attention to detail and the ability to prioritize tasks.
• Track record of dependability and sound decision-making.

Nice To Haves

• Six years of experience in an office environment and/or customer service role preferred.

Responsibilities

• Take the first reports of accidents and initiate the claims investigation process.
• Obtain information about losses.
• Determine if coverage exists.
• Assign cases to an adjuster.

Benefits

• Competitive Compensation
• Generous paid time off and paid company holiday schedule
• Medical, Dental, Vision, Life, Long-Term Disability, Company Match
• 401(k), HSA, FSA
• Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
• Community volunteer opportunities
• Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
• Scholarships for dependents and tuition reimbursement to further your education
• Company paid continuing education and monetary awards for professional development
• Opportunities for a hybrid work schedule (three days in the office, two days remote)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED