Claims Processing Tech II - Hybrid

Vanliner Insurance Company•Richfield, OH

4d•Hybrid

About The Position

National Interstate is a leading commercial transportation insurer offering risk financing solutions nationwide. They provide traditional insurance and alternative risk transfer programs, including group captive programs for niche markets. The company values integrity, transparency, fairness, accountability, empowerment, and collaboration. They are seeking a Claims Operations Associate for a hybrid role in Richfield, OH. The company culture emphasizes connection, shared learning, and strong relationships, with employees expected to be on-site four days a week (core days Tuesday-Thursday) and one day remotely, determined by business needs. This position is not eligible for employment visa sponsorship, and applicants must be authorized to work in the U.S. without future sponsorship. National Interstate has specialized in serving the insurance needs of the transportation industry since 1989, with a focus on product design, loss control, and claim services.

Requirements

High School Diploma (Associate degree preferred)
Generally, a minimum of 3 years of experience in claim operations or customer service.
Develops knowledge of local, state, and federal insurance-related policies.
Effective analytical and organizational abilities with a focus on prioritization.
Working knowledge of claim data processing systems.
Excellent interpersonal and communication skills.
Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Nice To Haves

Associate degree

Responsibilities

Processes and organizes claim file information for basic claims for one or more lines.
Handles moderately complex claims including claims with coverage questions or recovery potential.
Assists in identifying opportunities to streamline claims procedures, enhance efficiency, and reduce costs.
Performs other duties as assigned.