Claims Processing Auditor

ProAg•Lenexa, KS

1d•Hybrid

About The Position

ProAg has an exciting opportunity for a Claims Auditor to join our team. You will audit and process claims, checking for accuracy and completeness. Bring your passion for innovation and collaboration to ProAg to help serve our farmers, agents, and re-insurers. Reporting to the Claims Processing Manager, you will expedite the processing and payment of all claims. You must thrive in a collaborative environment where you will work closely with other departments including Underwriting, Claims, and Compliance, and be a resource for them. This position will report to the West Des Moines, Iowa or Lenexa, Kansas locations. ProAg is a 4:1 hybrid workplace; Monday through Thursday is in office, with Friday being a remote day.

Requirements

Two years of relevant and progressive professional experience
High School diploma or equivalent is required
Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy with employees and customers
Sound analytical skills with a deep attention to detail in order to problem solve
Ability to effectively and efficiently multi-task, set and shift priorities, and adapt to change
Handle sensitive and/or confidential material strictly in accordance with company policy, Risk Management Agency (RMA) guidelines, etc.

Responsibilities

Monitor claims through auditing and data entry activities
Ensure claims are adequately documented in our processing system
Track claims for timeliness
Work closely with the Underwriting Department to ensure any changes required to claims are made in the system prior to payment
Process loss claims for payment
Attend assigned training as needed
Collaborate with and communicate information clearly and effectively to crop adjusters, team members, compliance, accounting and agents
Provide support to other regions as needed through cross-training activities
Adhere to the expectations of ProAg policyholder touchpoints

Benefits

Competitive salary and comprehensive benefit package
Strong learning culture with ongoing development opportunities
Opportunities for growth and career advancement
Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
Basic life and disability insurance
401(k) plan with 6% company match
20 days of PTO, three floating holidays, approximately 10 paid holidays, and volunteer time off
Paid parental leave
Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
Student loan matching program
Employee discount program
An opportunity to do meaningful work and love what you do