Claims Processing Agent - Freelance AI Trainer

Mindrift • San Antonio, TX

7d

About The Position

Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. This opportunity is a good fit for professionals with a background in insurance claims, legal services, or broader financial services who are open to part-time, non-permanent projects.

Requirements

• Degree in Insurance, Risk Management, Business Administration, Finance, Law, or any related field
• 3+ years of insurance, claims, legal, or financial services experience
• Current or recent experience in claims & adjusting or adjacent roles
• Familiarity with auto insurance coverage decisions, state-specific negligence rules, and adjuster authority-limit culture
• Strong written English (C1+)

Nice To Haves

• AIC, CPCU, CIFI, or SCLA credential is a strong positive signal, though not required if hands-on experience is solid

Responsibilities

• Evaluate AI-generated auto insurance claims decisions for accuracy, coverage correctness, and regulatory compliance
• Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness
• Write and grade fraud-flagging scenarios using structured reason codes (late reporting, recently purchased policy, inconsistent damage) for SIU referral
• Build subrogation test cases applying state-specific negligence rules (comparative vs. contributory) and assess likelihood of recovery
• Document test cases clearly with correct answers, policy citations, and payout calculations

Benefits

• Project-based opportunities
• Work with leading tech companies
• Flexible scheduling (project-based)

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level