Century Claims Payment Processor (Hybrid or Remote)

MAPFRE • Albuquerque, NM

2d • $27,800 - $37,800 • Hybrid

About The Position

Century Automotive Service Corporation, a Mapfre USA company, is growing and looking for a Claims Payment Processor to join their team either remotely or in a hybrid capacity based in Albuquerque, New Mexico. Century is a leading provider of extended warranty programs and finance & insurance (F&I) products, partnering with specialized agencies and dealerships across the United States. This is an exciting opportunity for someone passionate about the automotive industry who enjoys a fast-paced, customer-focused environment.

Requirements

• High School Diploma or equivalent.
• Minimum of 2 years of experience in payment processing, claims payments, accounts payable, or a related administrative function.
• Strong attention to detail with a commitment to accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Customer-focused mindset with a professional and positive approach to problem-solving.
• Ability to work both independently and as part of a team.
• Proficiency with Microsoft Office applications.

Nice To Haves

• Experience working with claims, warranty, insurance, or automotive service-related payments.
• Typing speed of 30 WPM or greater.

Responsibilities

• Process claim reimbursement payments accurately and in a timely manner.
• Review invoices to ensure pricing aligns with approved claim authorizations.
• Verify all invoices contain required information, including appropriate signatures and documentation.
• Communicate with dealerships and independent repair facilities to resolve billing discrepancies and payment issues.
• Issue payments via check or credit card based on vendor payment preferences.
• Maintain and distribute payment records, remittances, contracts, and supporting documentation.
• Scan, organize, and maintain electronic records of contracts, repair orders, and payment files.
• Respond to inquiries regarding claim payment status and assist customers, dealerships, and repair facilities with billing-related questions.
• Collaborate with team members and support special projects as needed.

Benefits

• Comprehensive healthcare at no cost to you for employees earning under $75,000 who elect single coverage under the Super Value Plan.
• Tuition reimbursement
• Leadership programs
• Internal mobility opportunities
• Paid Time Off (PTO): A flexible PTO program that combines vacation, personal, volunteer and sick time into one convenient bank of paid time off.
• 401(k) plan that includes company matching contributions up to certain amounts.
• Choice of comprehensive medical, dental and vision insurance coverage under group plans offered by the company.
• STD, LTD, Life Insurance, FSA, HSA and various wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED