Claims Manager

Orion180 Insurance Services•Irving, TX

5d•Onsite

About The Position

The Claims Manager will oversee our insurance claims related to property damage and first party liability. In this role, you will be responsible for managing a team of claims adjusters, ensuring compliance with regulations and company policies, and maintaining relationships with policyholders and other stakeholders.

Requirements

Bachelor's degree in a related field
Minimum of 3 years of experience in property claims management
Strong knowledge of insurance regulations and policies
Excellent communication and interpersonal skills
Leadership and team management experience
Analytical and problem-solving skills
Ability to work under pressure and handle multiple tasks simultaneously
Proficient in Microsoft Office and other relevant software
Ability to openly communicate with others by talking, listening, comprehending, and reading
Ability to lift light objects (<25 lbs)
Using standard office equipment such as computers, printers, and phones

Nice To Haves

Professional certification in claims management or insurance is a plus

Responsibilities

Manage a team of claims adjusters and ensure all claims are handled efficiently and effectively.
Review claims and determine coverage.
Work with adjusters and appraisers to assess property damage.
Negotiate settlements with policyholders or their representatives.
Ensure compliance with regulations and company policies.
Maintain relationships with policyholders, brokers, and other stakeholders.
Provide regular reports on claims status and performance metrics to senior management.
Develop and implement policies and procedures to improve claims processing and customer satisfaction.
Identify and implement technologies to improve claims management processes.
Execute and manage catastrophe response.