Claims Manager, Worker's Compensation
Markel•Henderson, NV
•$91,400 - $190,500•Hybrid
About The Position
This position will be responsible for managing a team of claims examiners possessing varied experience levels. This position will oversee the resolution of claims with low to high complexity and provide direction, coaching, and training. This position will report to the Dir or Senior Dir of claims and be responsible for conveying the organization’s objectives and priorities to staff and measure progress towards stated goals.
Requirements
- Bachelor’s degree or equivalent work experience
- Minimum of 10 years in the insurance industry, with a deep and broad understanding of workers compensation.
- Experience managing people.
- Strategic thinker with good organizational skills
- Excellent written and oral communication skills
- Strong organization and time management skills
- Ability to deliver outstanding customer service
- Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
- Ability to work in a team environment
- Strong desire for continuous improvement
- US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Nice To Haves
- Successful achievement of insurance industry designations a plus
- Management training a plus
Responsibilities
- Direct and monitor assignments of new loss activity
- Review and approve correspondence and reports
- Review and approve reserves and settlements in excess of examiner’s authority
- Make recommendations concerning reserve changes to director or senior management.
- Participate in review and discussion of large loss activity with interested stakeholders (UW, PL, Actuarial, Executive Management)
- Ensure that team adheres to Fair Claims Practices regulations and internal Claims Quality Performance Objectives
- Assess and evaluate individual examiner and team performance, provide feedback and develop training needs
- Prepare and distribute reports by collecting and summarizing information
- Assist in preparation of budgets, evaluation of expenses and assess resource needs
- Foster and encourage strong relationships with internal stakeholders (UW, PL, Actuarial)
- Promote and enhance strong relationships with customers and channel partners
- Participate in special projects as requested
- Travel to other claim offices, mediations, trials, and conferences as required.
Benefits
- Competitive benefit programs
- Multiple health, dental and vision insurance plan options
- Optional life, disability, and AD&D insurance
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- PTO
- Corporate holidays
- Floating holidays
- Parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
