Claims Manager, General Liability

Chedraui USA • Commerce, CA

1d • Onsite

About The Position

We are searching for an experienced Claims Manager, General Liability for our Store Support Center located at 600 Citadel Drive, Commerce, CA, 90040. The primary role of the Claims Manager, General Liability is to manage and support the company’s claims management programs and processes, including management of the work of the third-party claims’ administrators and related claims consultants.

Requirements

• Bachelor's degree (B. A.) from four-year college/university or equivalent combination of education and experience and minimum of ten years related experience and/or training.
• Experience should include work in a high-volume claims environment or working for a third-party administrator or insurance company claims department.
• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Clearly write reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Strong personal computing skills including the MS Office programs; Excel, Power Point and Word and the ability to apply these skills to essential duties and responsibilities are required.
• Work with third party web-based claims management systems to monitor claims, access claims data, and create reports.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Nice To Haves

• Bilingual in Spanish, preferred. (Speak, read, write)

Responsibilities

• Responsible for oversight and management of all claims management processes – settlement of claims, claims reporting, claims activity management, claim investigation and resolution.
• Interfaces regularly with third party claims administrators and insurance carriers’ claim teams to ensure that the claims management processes operate efficiently and effectively.
• Works with the third-party administrator to ensure that they maintain compliance with all required claims handling instructions, regulations, laws.
• Provides relevant internal and external reporting of claims data to operating, financial and executive management.
• Supports internal budgeting and accounting processes related to claims to ensure that the company’s claims related expense payments and balance sheet accruals are timely and accurate.
• Provides support to the actuarial claims’ valuation process on an ad hoc basis to support explanations about changes in claims values.

Benefits

• Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager