About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance. The primary purpose of this role is to manage the technical and operational functions within assigned office(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to be responsible for staffing and training needs; and to be responsible for budget preparation and profit and loss management. This role has direct responsibility for 25-49 colleagues. Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

Requirements

  • Eight (8) years claims management experience including two (2) years supervisory experience or equivalent combination of experience and education.
  • Licenses as required.
  • Excellent oral and written communication, including presentation skills.
  • PC literate, including Microsoft Office products.
  • Leadership/management/motivational skills.
  • Clear and conceptual thinking ability.
  • Excellent judgement and discretion.
  • Ability to meet deadlines.

Nice To Haves

  • Baccalaureate degree from an accredited college or university preferred.

Responsibilities

  • Responsible for overall operational management for assigned locations/offices.
  • Establishes policy and procedure to assure compliance to best practices, claims management services standards, state regulations and client service requirements.
  • Establishes business plan with goal and objectives for the partnership and assigned locations/offices.
  • Monitors management reports relating to the partnership/office performance.
  • Assists with the coordination of sales and client service efforts.
  • Travels as required.
  • Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
  • Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
  • Provides support, guidance, leadership and motivation to promote maximum performance.

Benefits

  • medical
  • dental
  • vision
  • 401k and matching
  • PTO
  • disability and life insurance
  • employee assistance
  • flexible spending or health savings account
  • other additional voluntary benefits
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