About The Position

As a property and casualty Claims Litigation Specialist, Liability & Casualty, you will handle a diverse caseload of Homeowner and Commercial Property and General Liability claims (both litigated and non-litigated), including habitational risks, premises liability, and bodily injury matters and other non-auto claims, from investigation through resolution. You'll be expected to handle claims with empathy, curiosity, and creative problem-solving to achieve timely, fair outcomes. In this position, you will use your analytical skills to interpret coverage, conduct thorough claim investigations, make liability determinations, and negotiate appropriate resolutions. Our ideal candidate is well-versed with insurance industry knowledge, applying legal defenses and immunities, and partnering with legal counsel. This position is a 100% remote U.S. based opportunity that can be based in one of the following states only: AL, AZ, FL, GA, KY, LA, MA, MO, NC, NJ, NY, OH, OR, PA, SC, TX, UT, VA, WA, WI. Some travel for day-to-day work, team meetings, and training will be required.

Requirements

  • 5+ years of experience as a casualty/general liability adjuster.
  • 5+ years of litigation experience in a multi-state environment.
  • Understand basic legal strategies in conjunction with venue particularities.
  • Reliable high-speed internet connectivity required.
  • Designated quiet work from home space.

Nice To Haves

  • Experience drafting initial coverage letters (e.g., reservation of rights, declination, disclaimer) is a plus.
  • Relevant experience with habitational risks, premises liability, and bodily injury matters is a plus.
  • Experience directing or monitoring outside defense counsel on litigated matters is a plus.

Responsibilities

  • Investigate, analyze, and determine the extent of the insurance company's and policyholders’ liability concerning third-party damages and injury with full and final settlement in mind.
  • Ensure that all assigned claims are resolved timely, reserved accurately, and handled fairly (and in compliance with state and company guidelines).
  • Review litigated complaints for proper handling and develop legal strategies with counsel.
  • Work with multiple external/outside attorneys and provide direction related to liability and damages.
  • Correspond and communicate with policyholders, agents, experts, and service providers to analyze loss information.
  • Calculate damages payable under the policy and make payments after determining liability on claims.
  • Evaluate and apply the insurance contract as it pertains to the resolution of claims.
  • Create and maintain comprehensive claim handling notation in our electronic claims management system and other related applications.
  • Review and evaluate large to complex injury demands, and negotiate appropriate resolutions.
  • Monitor defense counsel for accurate, efficient handling of litigated matters assigned to their office.

Benefits

  • Medical, Dental, and Vision
  • Short- and Long-Term Disability (Company Paid)
  • Voluntary Long-Term Disability
  • Employee Life & AD&D (Company Paid)
  • Voluntary Employee, Spouse, and Child Life & AD&D
  • Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA)
  • 401K with a generous matching contribution and no vesting schedule
  • 20 days of PTO annually (prorated based on hire date)
  • Company Paid Holidays and 2 “Choose Your Own Holidays”
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