Claims Litigation Manager- Section II

USAA•Tampa, FL

2d•$85,040 - $162,550•Hybrid

About The Position

We are seeking a dedicated Claims Litigation Manager – Section II. We offer a flexible work environment that requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

Requirements

Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (8 years of experience in lieu of a degree).
4 years work experience handling liability and first party claims or progressive experience in litigation.
2 years customer contact experience.
Claims adjusters license in assigned state or ability to obtain license within 3 months.
Demonstrated negotiation and customer service skills.
Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management.
Knowledge of P&C policies state laws.
Knowledge of regulatory compliance related to claims and claims litigation.
Experience handling large losses property or commercial.
Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

Nice To Haves

4 or more years of injury Litigation Case management under the Homeowner/Renter Policy Contract/Umbrella – Personal Injury Section II Coverage.
2 or more years Commercial/Premise Liability.
Managed moderate to complex Litigation cases.
Thorough understanding of negligence laws and how they apply.

Responsibilities

Manages moderately complex litigation to include serious injury or property damage arising from Section II liability, questionable damages, questionable liability and questionable coverage issues.
Applies intermediate knowledge of claims litigation processes under the Homeowner/Renter Policy Contract/Umbrella.
Proactively manages litigation and acts as liaison with members, internal and external counsel.
Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.
Represents USAA at mediations, case conferences, and/or trials.
Reviews, audits, and approves legal fees and expenses.
Partners and/or directs law firm vendors to facilitate timely lawsuit resolution.
Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements.
Recognizes and solves routine and intermediate issues arising out of legal case management.
Follows practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes.
Interacts with membership, attorneys and management to advise on moderately complex litigation.
Ensures members receive high levels of service from themselves and law firm vendors.
May act as an informal resource for team members.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.