Claims Investigator - Part Time

CoventBridge Group • Phoenix, AZ

1d • $25 - $28 • Remote

About The Position

CoventBridge Group is seeking a Part-Time Claims Investigator in Phoenix, AZ. This role involves uncovering the truth behind claims by using investigative instincts, field experience, and attention to detail to help clients get the answers they need and ensure claims are resolved with accuracy and fairness. As a global leader in full-service investigations, CoventBridge offers a dynamic environment where integrity meets action, and every day presents a new case and challenge.

Requirements

• Hold a valid (state) Investigator license (or eligibility for licensure in surrounding states).
• Demonstrate at least 1 year of field investigations experience, including face-to-face statements and report writing.
• Travel across multiple states as needed to complete case assignments.
• Investigate claims related to product, auto, general liability, Workers’ Compensation, disability, life insurance, and contestable death cases.
• Adapt to variable schedules — including nights and weekends when required.
• Maintain a reliable, fuel-efficient vehicle and required insurance coverage.
• Equip yourself with a digital recorder, laptop (Windows OS), and necessary investigative tools.
• A minimum of 3-5 years of experience in Claims, SIU, or adjusting.
• An Associate’s or Bachelor’s degree in Criminal Justice or a related field.
• Strong report writing skills.
• Understand investigative processes, insurance law, and claim procedures.
• Excel in report writing and typing (50+ WPM) with accuracy and attention to detail.
• Thrive under pressure and maintain professionalism in sensitive situations.
• Demonstrate self-motivation, accountability, and sound judgment.

Responsibilities

• Conduct complex field investigations involving multiple claim types.
• Submit daily updates summarizing progress and observations.
• Manage time effectively to maintain client billable hour expectations.
• Write detailed, professional statements and investigative summaries.
• Deliver clear, client-ready reports that meet CoventBridge’s quality standards.
• Perform scene investigations, background checks, and courthouse research.
• Operate safely and remain alert while driving during field assignments.

Benefits

• Home-based work and flexible scheduling
• Competitive pay with monthly vehicle allowance
• Company fuel card and company-issued cell phone
• Employer-paid Life, LTD, STD insurance
• 401(k) with company match
• Travel and report writing compensation
• Licensing fees paid by company
• Paid ongoing career advancement training
• Expense reimbursement with minimal out-of-pocket expenses

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree