Claims Internship Summer 2027 - Nashville, TN

Sentry Insurance Agency•Nashville, TN

5d•Hybrid

About The Position

In this internship, you'll gain hands-on experience and work with a mentor to learn all about the Claims role and network with leadership at social events. Here at Sentry, we value real work experience for our interns. We offer not only an internship, but an experience for students to get a head start on their careers, early on. With the claim’s internship, you will work with a mentor to learn what claims are and how they play a vital role in the company’s success, as well as how claims are handled. You will also get opportunities to network by attending diverse social events and meeting leadership in multiple areas.

Requirements

Pursuing an undergraduate or associate degree in Business, Insurance, Communication, or a related field
Obtain a minimum in-major GPA of 3.00
Expected graduation of May 2028
Obtain required licensing as needed
Sentry does not offer employment in this position to holders of F-1, J-1, and H-1 Visas for the purpose of obtaining practical experience

Nice To Haves

Critical thinking: You enjoy solving problems and looking at challenges from different angles.
Independent decision-making: You’re comfortable taking initiative and making thoughtful choices on your own.
Team collaboration: You’re a natural team player who loves working together toward shared goals.
Empathy: You lead with genuine care and understanding for others, especially when they need it most.
Organization: You stay organized, efficient, and focused even when juggling a few things at once.

Responsibilities

Gain hands-on insight into claims negotiations and settlement processes to help reach fair resolutions for customers.
Stand by customers during stressful times, guiding them through the claims process with genuine care and understanding.
Review policy details to accurately verify coverage and policy limits for current customers.
Dive into the details of a loss by gathering facts and reviewing documentation to understand what happened.
Maintain clear, thorough records of all investigations, communications, and steps taken throughout the claims process.