FIS Claims Intern (Spring 2027)

Great American Insurance Company•Cincinnati, OH
•Hybrid

About The Position

The Financial Institution Services (FIS) Division is seeking a Claims Intern for Spring 2027 to provide administrative and project support throughout the claims process. The opportunity is intended for a motivated college student interested in gaining practical business, insurance, or risk management experience while supporting the Claims team’s daily operations. The intern will work at least 16 hours per week during business hours, with full availability on Tuesdays and Thursdays. The position follows a hybrid schedule based out of the downtown Cincinnati office, with at least 50% of working time in the office. The initial training period will be predominantly in the office. FIS provides risk management, fee income, and product enhancement programs to vehicle lenders and lessors, commercial equipment lenders, and mortgage lenders in the U.S. and Canada. Its clients include commercial banks, credit unions, finance companies, buy-here pay-here dealers, and leasing and rental organizations.

Requirements

  • Currently enrolled in an accredited college or university with an overall GPA of 3.0 or higher.
  • Available to work a minimum of 16 hours per week during business hours, with full availability on Tuesdays and Thursdays.
  • Working knowledge of Microsoft Office, including Excel, Word, and Outlook.
  • Strong communication, analytical, planning, and organizational skills.
  • Energetic, outgoing, and collaborative approach to working with others.
  • Proven leadership skills through work experience, prior internships or co-ops, campus involvement, and/or extracurricular activities.
  • Self-motivated and comfortable working effectively in both in-office and virtual environments.
  • Must be authorized to work in the United States without current or future employment visa sponsorship.

Nice To Haves

  • Pursuing a degree in Risk Management and Insurance, Business, or a related discipline is encouraged.

Responsibilities

  • Provide project and administrative support to Claims staff to facilitate efficient claims operations.
  • Manage incoming document mailboxes and add supporting documentation and vendor reports to electronic claim files.
  • Review, enter, and process vendor invoices for payment within established authority levels.
  • Prepare and distribute correspondence to appropriate parties.
  • Learn and use claims systems, databases, and other business applications to complete assigned work.
  • Maintain accurate and organized claim documentation and records.
  • Communicate effectively with team members and other stakeholders while supporting claims-related activities.
  • Participate in special projects and additional assignments as needed.
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