Claims Handler – Auto (Bodily Injury)
About The Position
ClaimSorted is a Third-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry. We combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster, with better service and better economics for insurers. We’re backed by Y Combinator, Atomico, and Eurazeo, have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums. This role is ideal for a Claims Handler who wants to build their career at a company that rewards performance, not tenure, and has 5+ years of claims experience who is hungry to learn and grow fast. We are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a real career. If you join us, we will give you the training and support to become the best Claims Handler possible - from people management to performance management, data, quality, and capacity planning. Our goal is to help you become one of the best claims leaders of the future.
Requirements
- Based in or willing to relocate to Dallas, TX with work authorization
- 5+ years of auto bodily injury claims experience (total loss experience preferred)
- Strong organisation and ability to prioritise independently
- Comfortable using data to make decisions
- Team-oriented, hardworking, and ambitious
Nice To Haves
- Experience leading, mentoring, or coaching others is a plus
- Startup or high-growth experience is a plus
Responsibilities
- Handle claims end to end: from first notification of loss through to settlement
- Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience (including inbound phone line)
- Review documentation, verify coverage, and assess liability accurately
- Set appropriate reserves and manage claims within your authority
- Identify potential fraud indicators and escalate appropriately
- Maintain accurate and thorough claims records for audit and compliance
- Contribute to continuous improvement by flagging process inefficiencies
Benefits
- Competitive salary beyond the industry standard
- Quarterly performance bonus: up to 15% of quarterly salary
- Equity participation: stock options as an early-stage team member
- Medical, dental and vision insurance for you and your dependents
- 401(k) with 4% company match
- 20 Days annual PTO
- Accelerated promotion track in a high-growth environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
