Claims Examiner

Southern Farm Bureau Life Insurance Company•Jackson, MS

6h•Onsite

About The Position

Southern Farm Bureau Life Insurance is a leading provider of life insurance and financial services. We are committed to serving our policyholders and communities with integrity and excellence. As a Claims Examiner, you’ll be an essential part of our Claims team, contributing to the success of our organization.

Requirements

Bachelor’s degree or a combination of education and comparable experience
Basic insurance knowledge preferred
Prior customer service experience preferred
Basic computer knowledge
Excellent judgement and communication skills (oral and written)
Ability to Multi-task
Excellent organizational skills
The ability to function effectively in the workplace as exhibited through one’s integrity, courage to act and communication skills.
The ability to work with others effectively as exhibited through one’s respect for people and commitment to teamwork.
The ability to meet organizational goals and customer expectations as exhibited through one’s accountability for results, commitment to service and initiative.
The ability to perform the essential functions of the job as exhibited through one’s growth in job knowledge and professional development.

Responsibilities

Examine claim type as assigned (Death, Health, Group, Long Term Care).
Calculate and pay benefits due within designated authority limits.
Review death claim notices in assigned states and analyze entire policy file to verify rightful payee and release appropriate claim forms.
Authorize advance payments to beneficiaries when appropriate requirements are met.
Order and monitor investigations on contestable, accidental death benefit, and health claims, when necessary.
Communicate daily with agency force, insureds, beneficiaries, law enforcement authorities, investigative agencies, attorneys, reinsurance companies, funeral homes, medical offices, etc., regarding claims.
Handle complicated claims and conflicts when necessary.
Confer with legal counsel on adverse claims/claims requiring litigation.
Follow up on pending claims.
Approve correspondence prepared by the Intake Specialist and/or Claims Service Representative.
Maintain complete and accurate documentation of claim files.

Benefits

Health Insurance: Comprehensive coverage for employees and their families.
Access to an onsite clinic, preventive care, and prescription drugs.
Mental health coverage and an Employee Assistance Program.
Active Lifestyle Rewards Program: Incentives for maintaining an active lifestyle.
Rewards for participating in fitness challenges and wellness activities.
Weight Management Programs: Customized weight management plans.
Support for achieving and maintaining a healthy weight.
Employee Engagement: Opportunities to connect with colleagues.
Fun teambuilding activities.
Annual events for employees and their families: Company Picnic, Thanksgiving lunch, Christmas Reception.
Family Fun Night
Onsite Cafe: Convenient access to nutritious meals.
Promoting healthy eating habits.
Learning & Development: Continuous learning opportunities.
Tuition reimbursement for further education.
Mentorship Programs: Pairing employees with mentors.
Professional growth and guidance.
Promotional Opportunities: Advancement within the company.
Career growth prospects.
Life Insurance and Company-Funded Pension: Financial security for employees and beneficiaries.
Retirement planning.
Volunteer Days: Paid time off for volunteering.
Contributing to the community.