Claims Examiner I

Western Health AdvantageSacramento, CA
$20 - $21Hybrid

About The Position

As a Claims Examiner I, you’ll play a vital role in delivering on that promise by reviewing and adjudicating medical claims with precision, integrity, and timeliness. If you’re detail-oriented, thrive in a fast-paced environment, and want to contribute to a mission-driven organization, this is an opportunity to grow your career while making a meaningful difference.

Requirements

  • High school diploma or equivalent
  • At least 1 year of experience in healthcare claims adjudication (HMO experience preferred)
  • Knowledge of ICD, CPT, and Revenue Codes
  • Solid computer skills, including Microsoft Office and database systems
  • Strong attention to detail and ability to interpret complex information
  • Effective communication skills and ability to work collaboratively

Nice To Haves

  • Experience with Facets (preferred)

Responsibilities

  • Review and analyze medical claims to determine accurate payment or denial based on coding, contracts, and Division of Financial Responsibility (DOFR) guidelines
  • Adjudicate claims in compliance with internal policies and regulatory standards
  • Process claims and apply adjustments with a high level of financial and procedural accuracy
  • Handle member reimbursement claims while meeting strict turnaround timelines
  • Maintain strong audit performance and quality standards
  • Ensure timely routing of misdirected claims to the appropriate payer
  • Meet key turnaround requirements, including: Risk claims acknowledgment within 15 business days Commercial claims finalized within 45 business days ERISA claims finalized within 30 days Clean claims processed within 30 calendar days Unclean/contracted claims resolved within 60 calendar days
  • Consistently meet productivity, accuracy, and timeliness expectations
  • Contribute to team initiatives and support special projects as needed
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