Claims Examiner 2

Swift Transportation•Phoenix, AZ

About The Position

The management of auto property damage and subrogation claim files. This role involves investigating property damage claims, determining liability, and pursuing subrogation opportunities to recover costs from responsible third parties. Incumbents have up to $10,000 reserve authority; $5,000 settlement authority and $2,500 payment authority. Prepare files for reassignment as needed. Handle claims to conclusion. Authorizes and/or approves all claims payments within the delegated authority or within the maximum limits as outlined in company policies and procedures. Determines proper policy coverages and investigates, evaluates, negotiates and equitably settles all assigned claims cases in accordance with company guidelines and best claims practices. Documents and establishes timely reserves and executes claims payments within the delegated authority. Provides recommended action for all claims payments beyond delegated authority. Conducts settlement negotiations with claimants, policy holders and/or their attorneys. Initiates and conducts follow-ups via use of claims handling diary system and other related systems. Proactively work to assist others in achieving the organization's objectives.

Requirements

2+ years' experience in insurance/claims required.
Must be very organized and able to multi-task.
Must possess excellent organizational and time management skills.
Must possess excellent written and verbal communication skills.
Must be able to work efficiently, independently or in a team.
Must possess strong research abilities.
Must possess excellent interpersonal skills.
Associate's degree or equivalent combination of education and/or experience required.
Candidates must be authorized to work in the U.S.
The Company does not sponsor employment visas.

Responsibilities

Management of auto property damage and subrogation claim files.
Investigating property damage claims, determining liability, and pursuing subrogation opportunities to recover costs from responsible third parties.
Prepare files for reassignment as needed.
Handle claims to conclusion.
Authorizes and/or approves all claims payments within the delegated authority or within the maximum limits as outlined in company policies and procedures.
Determines proper policy coverages and investigates, evaluates, negotiates and equitably settles all assigned claims cases in accordance with company guidelines and best claims practices.
Documents and establishes timely reserves and executes claims payments within the delegated authority.
Provides recommended action for all claims payments beyond delegated authority.
Conducts settlement negotiations with claimants, policy holders and/or their attorneys.
Initiates and conducts follow-ups via use of claims handling diary system and other related systems.
Proactively work to assist others in achieving the organization's objectives.