Claims Director-Westchester Casualty

Chubb • Alpharetta, GA

5d • $83,600 - $119,900

About The Position

The Westchester Casualty Claims Director is responsible for investigating and settling high exposure, high severity claims while ensuring a high level of customer service and claim file quality.

Requirements

• Bachelor’s degree required, JD preferred
• A minimum of 5+ years experience handling casualty claims.
• Experience in successfully handling severity exposure claims
• Strong background and demonstrated ability in dealing with significant coverage matters including manuscript endorsements.
• Extensive knowledge of claims handling concepts, practices, and procedures
• Ability and willingness to travel as needed
• Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues.
• Demonstrated strong relational skills particularly in adverse or high-pressure situations.
• Analytical, Detailed Oriented
• Customer focus – responsive with an appropriate sense of urgency
• Strong Communication Skills - including the ability to listen effectively; to confidently and diplomatically express opinions and voice concerns with other team members; and to present superior written communication to varied audiences.
• Excellent Interpersonal Skills - Ability to establish trust and effective working relationships with others on an external and internal basis.
• Strong Negotiation and Presentation Skills
• Ability to work collaboratively, independently and as part of a team.
• Ability to Multitask
• Ability to adjust and adapt in an ever-changing environment
• Technically proficient
• Committed to high standards of behavior and performance

Responsibilities

• Provides outstanding customer service and works well with the insured, broker and claimant in the adjustment of risks.
• Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor.
• Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
• Directs and closely monitors assignments to experts and defense counsel.
• Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
• Sets timely reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
• Travels to conferences, mediations, and trials as necessary.
• Responsible for litigation management.

Benefits

• Comprehensive benefits package
• Discretionary annual incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior