Claims Customer Service Representative

TEKsystemsTroy, NY
6d$18 - $20Hybrid

About The Position

Now Hiring: Claims Customer Support Representative 🚀 Join Proctor – Where Your Career Takes Flight Are you ready to turn tough conversations into real solutions? Proctor is looking for resilient, sharp, and customer-focused individuals to join our Loss Drafts Team as Claims Specialists. If you thrive in fast-paced environments, love solving problems, and want to grow with a company that’s scaling fast, this is your moment. 🌟 Why Proctor? 📈 Rapid Growth: From 300 to 1300+ employees — and we’re just getting started. 🏢 Brand-New Facility: Work in our clean, modern Daytona Beach office. 🎓 Career Advancement: Promotions available from Day 1 — mentor, team lead, supervisor, manager, and more. 💼 Part of Brown & Brown Insurance: After 1 year, explore roles across the B&B family. 💸 Monthly Bonuses: Up to $200/month for top performers. 💰 401(k) Match: Up to 5% + discounted B&B stock. 🩺 Benefits: Medical, dental, vision, PTO, life insurance, disability, HSA, and more. 🧠 What You’ll Do Navigate multiple systems to research and resolve issues. Liaise between homeowners, lenders, and Proctor. Document everything clearly in our claims system. 🕒 Schedule & Training 🏫 Training Start Date: February 16 (30 days Training) | 9:30 AM – 6 PM (On-site) 🏠 Hybrid: After Training ⏰ Hybrid Schedule: 10:30 AM – 7 PM | Mon–Fri 📍 Location: Daytona Beach, FL 💰 Pay: $18/hr (English) | $19.50/hr (Bilingual – Spanish) 📍 Location: Troy, Michigan 💰 Pay: $18/hr (English) | $19.50/hr (Bilingual – Spanish) #priorityeast Job Type & Location This is a Contract to Hire position based out of Troy, MI.

Responsibilities

  • Navigate multiple systems to research and resolve issues.
  • Liaise between homeowners, lenders, and Proctor.
  • Document everything clearly in our claims system.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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