Claims Clerk

U-Haul•Omaha, NE

1d•Onsite

About The Position

Repwest Insurance Company is looking for a temporary Claims Clerk for our office in Omaha, NE location. We are seeking an individual to provide administrative assistance to our Claim Department. We have a good track record of having a good promotional path if you are willing to work hard. This job is to provide administrative assistance to the Claim Department.

Requirements

Good working knowledge of Microsoft Office and Outlook E-mail system.
Logic and reasoning skills.
Good customer service skills.
Attention to detail.
Above average verbal and written communication skills.
Ability to remain calm and diffuse difficult callers.
A positive attitude is always a plus.

Responsibilities

Completing activities that are auto populated in our claim system based on the claim type that was reported.
Order police reports from various jurisdictions for claims.
Sending acknowledgement letters to customers and claimants.
Calling our client about damaged equipment and obtaining photos of damaged equipment.
Sending letters both regular and certified mail as directed by adjusters or supervisors.
Researching new mail or e-mails in our claim system to see if the claim has been previously reported.
Answering telephone calls for both inter office and outside callers.
Upload new mail and e-mails into the claims file electronically.
Assist co-workers, adjusters and other departments as needed.
Issuing checks to vendors.
Creating vendor codes for new vendors in our claim system.
Provide additional support and research for special projects as requested by management.