Claims Associate - INVEST

GallagherNewton, NJ

About The Position

Investigates, evaluates, disposes and settles less complex claims under close supervision and includes the investigation, determination and evaluation of coverage, liability and damages and the setting of proper reserves. Incumbent has completed introductory training in claims adjusting methodologies, has obtained all initially required licenses, and is at full case load capacity. Employee is working to establish and build claims reserve and settlement authority levels, while continuing to grow their understanding of claims management processes. Generally under the mentorship of more senior claims adjusters. Interfaces with, and obtains information from, claimants, clients, vendors and other resources. Conducts limited investigations, appropriately documents information, evaluates losses and exposures and recommends appropriate settlements to conclude claims. Analyzes and evaluates various coverage, liability, exposure and damage issues. Maintains effective and ongoing communication with various internal and external contacts.

Requirements

  • High school diploma
  • A minimum 1 year of related claims experience required
  • Appropriately licensed and/or certified in all states in which claims are being handled
  • Knowledge of accepted industry standards and practices
  • Computer experience with related claims and business software

Nice To Haves

  • Bachelor's degree preferred
  • Able to multi-task, establish priorities, complete tasks/assignment timely and comply with process requirements
  • Solid verbal and written communications skills
  • Exceptional commitment to customer service
  • Able to work cooperatively in a team environment

Responsibilities

  • Investigates, evaluates, disposes and settles less complex claims under close supervision
  • Investigates, determines and evaluates coverage, liability and damages
  • Sets proper reserves
  • Interfaces with, and obtains information from, claimants, clients, vendors and other resources
  • Conducts limited investigations
  • Appropriately documents information
  • Evaluates losses and exposures
  • Recommends appropriate settlements to conclude claims
  • Analyzes and evaluates various coverage, liability, exposure and damage issues
  • Maintains effective and ongoing communication with various internal and external contacts

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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