Claims Assistant

CRC Group•Brewster, NY

1d•$60,000 - $80,000•Onsite

About The Position

The Claims Assistant role is responsible for providing administrative and operational assistance to the claims department, including handling documentation, coordinating communications, and maintaining accurate records to ensure timely claim processing. This position supports claims adjusters and supervisors by facilitating workflow efficiency and compliance with internal procedures. CRC Group is a leading, independent pure-play brokerage and underwriting specialty insurance distributor. Our culture puts people first, prioritizing long-term relationships, ethical decision-making, and continuous improvement. As a result of listening to our employees, CRC Group earned a Top Workplaces USA award three years in a row based solely on employee feedback and CRC Group is currently Great Place To Work Certified! If you want to work for a company where employees are valued and growth is encouraged, CRC Group could be the place.

Requirements

High school diploma or equivalent is required.
Attention to detail in data entry and documentation management.
Ability to prioritize tasks and work effectively in a fast-paced environment.
Strong organizational and time management skills.
Proficiency in basic computer applications including MS Office Suite.
Effective communication skills for internal and external interactions.

Nice To Haves

Prior administrative experience in insurance, claims, or a related field is preferred.
Experience with document management and data entry systems is desirable.

Responsibilities

Assist in organizing and maintaining claim files and supporting documentation.
Input and update claim information into internal systems accurately.
Handle routine correspondence and follow-up requests related to claims status.
Coordinate and schedule appointments, meetings, and follow-up tasks as required by claims staff.
Ensure compliance with departmental guidelines and regulatory requirements.
Assist in preparing reports and summaries for claims activity tracking.
Provide general administrative and clerical support to the claims team.