Claims Assistant - Specialty Claims

HUB International•Boston, MA

3d•$20 - $26

About The Position

Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation. Explore your future with HUB International. Let’s grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits — HUB is the place for you. We currently have an opportunity for a Claims Assistant to join our Specialty Claims team. Overview: Responsible for assisting Claim Specialists, Claim Technical Managers and Regional Claim Manager with the servicing of assigned accounts in accordance with the practices, policies and procedures of the Company.

Requirements

Related experience with commercial insurance.
Excellent customer servicing skills.
Experience with Microsoft Office products.
Excellent organizational, interpersonal, communication skills and ability to work in a team environment.
Team player who works well with others, and assists/supports both the claims team and HUB successfully mitigate the overall risk/exposure of HUB clients.

Responsibilities

Coordinate and report new claims.
Enter data as required in HUB automation systems.
Provide support to the claims team on complicated matters including special projects.
Handle correspondence and the administrative processing of claims including claim reporting forms/emails, system file maintenance and claim status updates requested by the team.
Provide team with support on the telephones.
Assist with follow up investigation, negotiation and settlement of all claims.
Perform all duties necessary to support the overall department objective of advocating for our clients in the claim handling process.
Responsible for developing complete familiarity with all forms, documents, paperwork and systems including their intent and purpose.
Other responsibilities as assigned by Regional Claim Manager.