Claims Assistant

Reliance Matrix•Arizona, AZ

5d•$18 - $24•Hybrid

About The Position

The Claims Assistant will provide professional administrative support to the Claims teams and claimants. This individual will compile, organize and analyze claim information for inclusion in reports and client packages. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

High school diploma (or equivalent) or equivalent experience gained from any combination of formal education, on-the-job training, and/or work and life experience
Minimum of 2 years customer service and/or administrative experience, preferred.
Experience with Microsoft Office: Word, Excel is required.
Work experience in decision-making and information analysis.
Demonstrated prioritization and organization skills.
Ability to communicate clearly and succinctly verbally and in writing
Must be able to work in a team oriented environment.

Nice To Haves

Minimum of 2 years customer service and/or administrative experience

Responsibilities

Assist with electronic mail, filing, and general office duties relating to insurance claims.
Document claim updates in the claim database ensuring accuracy.
Assist in bill payment process, and data entry task and documentation production.
Utilizes the Claim System for inquiries and letter generation.
Resolves routine administrative problems and answers inquiries.
Routinely proofreads, revises and edits claim materials for accuracy, thoroughness and appropriateness.
Responsible and accountable for maintaining and protecting personal health information. Must maintain a high level of confidentiality and abide by HIPPA rules and regulations.
Other duties as assigned.

Benefits

An annual performance bonus for all team members
Generous 401(k) company match that is immediately vested
A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
Multiple options for dental and vision coverage
Company provided Life & Disability Insurance to ensure financial protection when you need it most
Family friendly benefits including Paid Parental Leave & Adoption Assistance
Hybrid work arrangements for eligible roles
Tuition Reimbursement and Continuing Professional Education
Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.
Volunteer days, community partnerships, and Employee Assistance Program
Ability to connect with colleagues around the country through our Employee Resource Group program