Claims Assistant I

Intact FC•Mississauga, ON

3d•Hybrid

About The Position

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. Salary range (but not limited to): 40,300 - 49,300 About the role We’re looking for a Claims Assistant I to join our growing team! You will be responsible for providing administrative assistance and front-line quality customer service in the settlement of insurance Claims.

Requirements

High School or College Diploma including business/administration training or any combination of equivalent education and experience.
3 months to 1 year of work experience.
Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed.
Effective communications skills with an emphasis on customer service.
Strong computer skills or training with standard office applications including strong data entry skills.
No Canadian work experience required however must be eligible to work in Canada.
Must be comfortable with Contract End Date being August 31st 2026

Responsibilities

Prepare forms and correspondence to insurance clients, vendors and legal representatives.
Manage file storage and retrieval process for closed files.
Provide various administrative support such as photocopying, scanning, etc.
Open new claims and assign appropriate claims adjusters.
Process, coordinate, sort and distribute incoming correspondence.
Process payments on claim files.
Identify process improvements to management.
Greet customers, as required.